The New Manager's Handbook: 24 Lessons for Mastering Your New Role n nYou've been promoted to manager-and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem-and solve it quickly and effectively. n nThe New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results.