Operations Management (12th Edition), William J Stevenson ISBN: 9780078024108 This one is in Acceptable condition! At least one page with pencil notes. Highlighting. Bottom outside corner has been wet and is wrinkled. A few dog-ears. Has cover and spine wear. A great book, ready to read! See pictures! SercelShop is a family business! Books and other products are hand-selected, packed, and shipped by a husband and wife team from Alabama. If you have any questions, we'd love to hear from you. We appreciate your business! --The Sercels